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Why Kibo is the Best Choice for Order Management

Kibo Order Management is a microservices-based, cloud-native platform built for high-volume retailers, manufacturers, distributors, and wholesalers that want to deliver modern customer experiences without compromising technical freedom.

Discover how Kibo stands out from the rest with best-in-class out of the box functionality and deep extensibility.

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Why Clients Choose Kibo Order Management Over the Rest

Salesforce
Fluent Commerce
Manhattan Associates
BlueYonder
IBM

Competitive Differentiation

Struggling between flexibility and agility when it comes to building complex customer experiences with your OMS? With Kibo, you don’t need to choose.

Deliver complex omnichannel inventory and order management experiences with Kibo’s business-user friendly and robust out of the box capabilities with modular deployment and a high-level of configurability.

Available / Full functionality
Limited / Partial / Basic functionality
Not Available / Limited / No native functionality
Vendor 1 Vendor 2 Kibo Logo Vendor 4 Vendor 5
Can be implemented as an end-to-end commerce platform
Modular deployments & native micro services architecture
Cloud-native w/ multiple hosting provider options
80%+ DOMS use cases available OOTB
OMS Training & Certifications
Omnichannel order management & orchestration
Robust omnichannel fulfillment OOTB (customer & business models)
Advanced order routing w/ business user extensibility
B2B order management
Subscriptions mangement

Key Capabilities for Kibo Order Management

Kibo offers a balance of rich functionality and instant usability without compromising the freedom to create a completely custom front-end and back-end experience.

Real-Time Inventory Management

View, segment, and balance network-wide inventory in real-time by region, customer, channel, and more; extend data to the storefront experience.

Omnichannel Fulfillment

Enable drop shipping, cross dock replenishment, retail fulfillment programs, and any channel returns or substitutions; integrate with carriers and create custom workflows to improve fill rates.

Subscriptions Management

Merchandise and price subscription offers, configure subscription-specific discounts, automate reordering on customer-specified frequencies, and more.

Intelligent Order Routing

Source inventory from the most optimal location and extend custom logic to drive inventory turn strategies or optimize shipping and labor costs.

Customer and Order Servicing

Govern the CSRs ability to view customer profiles, order, payment, and shipping details, and place or split orders, manage returns or grant appeasements with ease.

Where Kibo Stands Out

Kibo offers the market’s strongest composable capabilities from a single vendor with modern, flexible architecture to simplify the cost and complexity of managing omnichannel commerce.

Breadth of Commerce Capabilities
Depth & Scale of Functionality
Rich Managed & Hosted Extensibility
Modular Deployment Options
API-First Microservices Architecture
Composable & Future-Proof
Accelerated Time to Market
Competitive Total Cost of Ownership
Dedication to Omnichannel Innovation
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Kibo Is Trusted by Industry Leaders

Ace Hardware
Yamaha
DKNY
Nivel
Bi-Mart

Kibo is a big part of our success.

By opening up inventory from stores, they helped us generate an extra 25% in revenue. Those are sales that otherwise wouldn’t have been made because that inventory wouldn’t have been available to ecommerce customers.

Marco Nobert

Marco Nobert

VP of CRM, Digital Marketing, Ecommerce,
Laura Canada

Discover What a Composable Commerce Approach Can Do For You

Fill out the form today to schedule a 30 minute call with a Kibo expert. During this call, you can expect to:

  • Learn more about Kibo’s composable commerce platform with experiences spanning Order Management, eCommerce, and Subscription technologies
  • Identify and talk through current pain points and challenges and pinpoint how Kibo can help

Outpace the competition with Kibo

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